• Barona Casino
  • Better Business Bureau
  • Canyon Hills Animal Clinic
  • Coles Carpets
  • Complexions RX
  • Corppro
  • Dr. Z's Chiropractic Spa
  • Fox 6/UPN Broadcasting
  • Freedom Innovations, Inc.
  • Holland Hart
  • IBM
  • Infinity Broadcasting
  • Jet Set Management Group, Inc.
  • KGTV 10
  • Konecki Insurance and Financial Services
  • Luce Forward
  • Overland Storage
  • PRA Destination Management
  • Sallie Brown, Independent Sales Director, MaryKay Cosmetics
  • SJ Creations
  • State Farm
  • State Farm Insurance
  • Sunrise Management
  • KFMB Radio
  • Taylor Trim
  • Teague Insurance Agency, Inc.
  • Tender Loving Canines Assistance Dogs
  • The Dent Dude
  • Tierrasanta Lutheran Church
  • Trident Technologies, Inc.
  • University of San Diego
  • Univision Communications
  • Village Carpets
  • Websense
  • Zisser Customs Law Group

We've lowered our turnover by well over 40% thanks in part to the new hiring process, employee coaching and training workshops we've implemented with Communication Works, Inc.

Ann Fitzgerald
HR Director, PRA Destination Management



I've saved time, energy and money and I've certainly reduced some stress now that we use Communication Works for candidate selection and employee coaching. They make my job easier.

Jodi Waterhouse
Manager, Corporate & Professional Programs
University of San Diego



Mindy Bortness moves the needle in people's lives. The epiphanies going off in the room were amazing--I could see my team thinking about how they could easily work more effectively with their customers.

Norman Barth
Business Sales Manager, IBM



Since using Communication Works to benchmark jobs and select candidates, our employee retention has improved significantly. We are not just selecting new employees because we think (based on resumes), that they can do the job. We use the benchmark to see exactly how their skill set will complement the job. It's a win-win for the company and the employee.

In addition, once the new employee has settled in, we continue to use the information learned from their assessment results to help with growth opportunities and goal setting. I have been with PRA for ten years and I feel that the team we have in place is the strongest we've ever had. This is a direct result of the smarter hiring and coaching process we've implemented with Communication Works.

Stephanie Dathe
Account Manager Supervisor, PRA Destination Management



When I was asked to take the assessment test as part of the application process I wasn't sure if it would benefit me or hinder me. I realized that I had to be honest in my answers. If I was not what they were looking for, then they were probably not what I was looking for. I could tell that PRA's hiring process was just as much about them finding the right employee as it was about making sure I felt I had found the right company.

Amy Burnett
recently hired Account Manager, PRA Destination Management



The benefits to this investment in your staff are threefold. Communication Works behavioral-based coaching allows your managers to identify and address specific developmental needs of both senior and rookie members of their sales teams, demonstrates and enhances a team culture, and most importantly, trains your sales staff to exact higher results with clients. Use of this process has contributed very quickly to both the interpersonal and revenue growth of our team."

Gina Landau
Director of Sales, KFMB



The assessment tools I took with Communication Works were so spot on it was scary. I felt like they could read my mind. I now have a game plan for improving how my team and I present our products to customers.

Mira Simon
General Sales Manager, KPLN



Identifying my own strengths and possibilities has given me energy which I've focused on the work I love. I have been much more productive and have reduced my stress level greatly.

Pastor Kathleen Richter
Tierrasanta Lutheran Church



In my work I interact with people from many countries and different cultures. I was stunned (and pleased) at how accurate your assessment of my personality and core beliefs were. Gaining insight into my natural and adapted styles of communication has made me a much more effective leader and probably easier to work with. As an added bonus–it has been a blessing in my family relationships.

Trond H. Einemo
Pilot, United Airlines



In working with Mindy Bortness I have rediscovered my drive to succeed creatively and financially. She's a no-bull leader who has the sense to encourage me without imparting egocentric notions about her own successes. I'm the kind of person who needs someone I can respect to guide me. Mindy's that person.

Jody Orr
President/CEO, Jody Orr and Associates



As serial entrepreneurs, my partner and I worked with Mindy to brainstorm the possibilities of our next venture. We then narrowed our focus to choose the final product. Mindy's facilitation was enlightening, focused and tremendously useful.

Sondra Kiss
Entrepreneur



It's difficult for me to admit fault, so to see it on paper and being able to read it over and over helps me to realize who I am and how I work. The Communication Works assessment is an eye opener!

Harry O.
Account Executive, Infinity Broadcasting



Communication Works just makes sense! Taking a good, hard look at my behavioral style has helped me understand myself more and has shown me how to better relate to and connect with my clients. Because it is easy and fun to use, Mindy's behavior analysis and creative coaching are sales training tools that stick...this is NOT a hyped-up motivational session which fades away. I'll be using Communication Works for the rest of my life.

Trudi Gillis
Account Executive, KGTV-10



I found the program to be enlightening and interesting. I look forward to spending a lot more time with the process to further my professional development. I really appreciate Mindy's enthusiasm, professionalism and my new insights!

S. Tusson-McNeil
CEO, WisdomQuest



The eye-opening insights I gained from working with Mindy will remind me for the rest of my life how I need to temper myself in some ways and push myself in others in order to achieve my life goals!

Barb Van Epps
Executive Cook



Mindy...your presentation started a blaze of understanding in the different communication styles and I know the embers will continue to glow for a long time. Thanks for lighting the fire!

Sallie Brown
Independent Sales Director, Mary Kay



Mindy's system of workshops and coaching provides an ROI with clients and within our team internally. We use what we've learned–daily.

Jennie Baker
Local Sales Manager, Univision Radio



I've learned a valuable lesson–I will never hire anyone again without using Communication Works' Job Benchmarking and Candidate Selection assessments–they're amazingly accurate!

Cindy Kauanui
Jet Set Management Group, Inc.



Prior to working with Communication Works, Inc. I used to have a lot of ideas and no direction. I would get an idea, try and develop it and then get frustrated when things didn't happen right away. Now, with Mindy's help, I work through my ideas and focus on the ones that I am serious about.

Tony DiLorenzo
The Dent Dude



The assessment was amazingly accurate...I now have a better understanding of my strengths and weaknesses, which has already helped me to establish better relationships with others. The career suggestions were also extremely beneficial in encouraging me toward professions I have already recognized interest in.

S. S.
High School Senior


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